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Field Service Management

Optimize Operations & Maximize Productivity with Smart Field Service Management

Transform your field service operations with our AI-powered Field Service Management Software. From job scheduling and dispatching to invoice processing and real-time tracking, our solution ensures efficiency at every step.

 

 

Create Work Requests – Seamless & Secure

Our customizable web forms empower CSRs to create job requests effortlessly:

 

  • Auto-fetch customer data for quick access
  • Instantly add new customers and schedule jobs
  • Schedule requests based on customer availability
Create work order | Web based Work order management software by e-strats

 

Manage and assign tasks efficiently with our intuitive dispatch board:

  • Drag-and-drop scheduling with real-time updates
  • Color-coded task status for better visibility

Field Service web dispatch board for contractors

Comprehensive web dispatch board design for employee scheduling

Optimized employee scheduling to reduce downtime

 

  • Track Performance & Scale Faster
  • Monitor job completion rates & technician efficiency
  • Optimize processes for business growth

Technician Work Schedule – Multiple Viewing Options

Empower field technicians with a comprehensive job schedule view:

 

  • Calendar View – Plan jobs efficiently
  • Map View – Visualize job locations for route optimization
  • List View – View detailed job lists at a glance

 

work schedule builder application

 

route planning in sales rep mobile application

Optimal Route Planning for Field Technicians

Enhance service efficiency with real-time navigation via:

  • Google Maps, Apple Maps & Waze integration
  • Plan visits based on job locations
  • Get precise driving directions for on-time arrivals

Quick Invoicing & Secure Payment Processing

Generate invoices via web & mobile app

Accept multiple payment methods:

  • Credit Card
  • Billing & Cash
  • Checks & Online Payments

 

mobile invoicing for field sales

 

Real-Time Updates & Automated Notifications

Ensure technicians never miss a job update.

 

  • Push notifications & auto-updates in real time
  • Incoming SMS alerts & email reminders
  • Instant job assignment notifications

Paperless Document Management & Attachments

Boost efficiency with a fully digital workflow:

  • Upload before/after images for work validation
  • Attach documents in multiple formats
  • Securely access work-related files anytime