Industry
Healthcare & Pharma Software,
Non-profit
Technology
Angular, .NET, SQL Server
About Our Client
SMP Pharmacy is a US-based specialty pharmacy providing personalized medication management and patient care services. The pharmacy focuses on delivering high-quality, efficient, and accessible pharmaceutical services to patients with specialized healthcare needs.
Solution
SMP Pharmacy faced operational and patient engagement challenges:
- Inefficient manual processes for patient assessment and order management.
- Limited visibility for patients into their orders, payments, and medication guidance.
- Difficulty in connecting patients with pharmacy staff for real-time support.
- The need to integrate a digital solution seamlessly with the existing EMR system, provider programs, and payment gateway.
Results
- Improved patient engagement through a user-friendly mobile app.
- Faster and more accurate order processing and payment handling.
- Enhanced communication between patients and pharmacy staff.
- Seamless integration reduced operational bottlenecks and improved data accuracy.
Tools & Technologies
- Front-end Architecture: Angular (Web), Xamarin (Mobile)
- Back-end Engineering: .NET Core, Web APIs
- Database Management: Microsoft SQL Server
- Third-Party Integrations: EMR Systems, Payment Gateways, Twilio (Communication)