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Cloud-based Field Workers Solution for SkyBoss increased business multifold

The Company:

Unlike some competitors, SkyBoss was envisioned by real service business owners who were tired of struggling with an overwhelming amount of paperwork and inefficiency that was stifling growth. SkyBoss not only provided turnkey solution to their own plumbing company but the customer also introduced it as a service to other businesses.

What is SkyBoss?

SkyBoss is an online field service business management software developed in MS .Net Framework and SQL Server as backend engine. It is designed for industries such as HVAC, plumbing, electrical service providers, computer networking companies, contractors, landscaping, pest control, and much more. SkyBoss offers Scheduling, Customer Relationship Management, Technician Tracking, Invoicing and much more. Skyboss is a perfect solution for any company which provides service to customers at their property. Currently SkyBoss is used by hundreds of companies who were previously facing challenge of managing their calls, work orders and technicians

The Solution:

After meeting with E-strats principal office management in California and seeing a demonstration of our software solutions, SkyBoss management discovered the optimal way to manage scheduling and dispatching of technicians more efficiently.

We at E-strats with the help of parent company IT Link Solutions designed a SaaS based solution which addresses clients needs and our forward looking approach help in further integrations with third party systems like Quick Books, Sage, Twillio, Google Maps and many more.

SkyBoss mobile application works like a charm for technicians / filed workers, who receive their work orders on iPad / iPhone. Work Orders are auto pushed to field workers who are available and are in proximity of the geographical location where work needs to be performed. The work order contains all the required details about the customer and work to be performed. The field worker can create estimates, take snaps of work performed, and generate invoice capture signatures on iPad.

System provide Google Map views and Tom Tom maps ford real-time location of all technicians and appointments

The Results:

SkyBoss is used by hundreds of companies on pay as you go model, and many more are joining each month. Companies using SkybBoss can process work orders and manage customers with a lot of ease and efficiency. They can view smart dashboards showing assigned jobs, pending jobs, completed jobs, revenue per day, technician’s efficiency and much more. SkyBoss delivered immediate measurable success as its user companies increased number of daily completed jobs by field technicians by more than 50 percent.