Why customer satisfaction is important? Customer Satisfaction is what tells you whether your product or service meets or falls short of the customer expectations. It can never be emphasized enough that how important customer satisfaction is. You create a great product, your service is great but somehow your customer is not satisfied. Bad word-of-mouth will..
One of the main processes in the Field Service Industry is the Dispatching of goods and services. Dispatching means allocation or assignment of workers and inventory to carry out a specific Field service operation. Sounds easy, right? But it’s actually quite the opposite. When you don’t have the right strategy for effective dispatch management, it..